Refund policy

At Aftrfx Studios, customer satisfaction is important to us. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery at info@aftrfx.com.

To help us resolve the issue quickly, please include your order number and photos of the damage or error. Once reviewed, we may provide a replacement or issue a full refund, depending on the situation.

Because our products are made to order, we do not accept returns or exchanges for change-of-mind purchases. Please do not return any items without contacting us first.

Refunds are issued to the original payment method and are typically processed within 10 business days after approval. Processing times may vary depending on your bank or payment provider.

Custom, personalized, sale, and gift card purchases are non-refundable, except where required by law or if the item arrives damaged, defective, or incorrect.

If you have any questions regarding returns or refunds, please contact us at info@aftrfx.com.